Terms and Conditions

Last Updated: November 9, 2025

These Terms and Conditions ("Terms") govern your use of the MedicalAffairsMentor.com website (the "Site") operated by Rozen Consulting Pty Ltd (ABN 73 798 606 602) ("we," "us," or "our").

By accessing or using this Site, you agree to be bound by these Terms. If you do not agree with these Terms, do not use this Site.

1. Use of Website

1.1 You may use this Site for lawful purposes only. You agree not to:

- Use the Site in any way that violates applicable laws or regulations

- Attempt to gain unauthorized access to any part of the Site

- Interfere with or disrupt the Site or servers

- Use automated systems or software to extract data from the Site without permission

- Impersonate any person or entity or misrepresent your affiliation

1.2 We reserve the right to restrict or terminate your access to the Site at any time without notice.

2. Intellectual Property

2.1 All content on this Site, including text, graphics, logos, images, audio, video, software, and frameworks (including The Perception Audit™ and The Internal Brand Accelerator™), is owned by Rozen Consulting Pty Ltd or its licensors and is protected by copyright, trademark, and other intellectual property laws.

2.2 You may not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any material from this Site without our prior written consent, except:

- You may print or download one copy of materials for personal, non-commercial use

- You may share links to our website on social media or in communications

2.3 "The Perception Audit," "The Internal Brand Accelerator," and "Medical Affairs Mentor" are trademarks of Rozen Consulting Pty Ltd. You may not use these trademarks without our express written permission.

3. Content and Information Disclaimer

3.1 The information provided on this Site is for general informational and educational purposes only. It is not intended as professional advice.

3.2 While we strive to provide accurate and current information, we make no representations or warranties of any kind, express or implied, about:

- The accuracy, reliability, or completeness of information on the Site

- The suitability of our services for your specific needs

- The results you will achieve from using our services or applying information from the Site

3.3 Any reliance you place on information from this Site is strictly at your own risk.

4. Professional Services Disclaimer

4.1 Coaching services offered through this Site are professional development services, not therapy, mental health counseling, or medical advice.

4.2 Our services are designed to help Medical Affairs professionals develop leadership capabilities, strategic communication skills, and executive presence. Results vary based on individual circumstances, effort, and application.

4.3 We do not guarantee specific career outcomes, promotions, salary increases, or organizational changes as a result of our services.

4.4 If you are experiencing mental health concerns, we recommend seeking appropriate professional support from licensed therapists or counselors.

5. Third-Party Links and Services

5.1 This Site may contain links to third-party websites or services (including Calendly for scheduling and Stripe for payments) that are not owned or controlled by us.

5.2 We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party websites or services.

5.3 You acknowledge and agree that we shall not be liable for any damage or loss caused by or in connection with your use of third-party websites or services.

6. Booking and Scheduling

6.1 Discovery calls and coaching sessions are scheduled through our Calendly booking system or by email arrangement.

6.2 Scheduling a discovery call does not create a coaching relationship or obligation to purchase services.

6.3 We reserve the right to decline service to anyone for any reason, including if we determine our services are not a suitable fit.

7. Limitation of Liability

7.1 To the maximum extent permitted by law, Rozen Consulting Pty Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

- Your access to or use of (or inability to access or use) the Site

- Any conduct or content of third parties on the Site

- Unauthorized access, use, or alteration of your transmissions or content

- Any information or advice received through the Site

7.2 Our total liability to you for all claims arising from use of the Site shall not exceed the amount you paid us in the twelve (12) months prior to the claim, or AUD $100, whichever is greater.

7.3 Some jurisdictions do not allow the exclusion or limitation of certain liabilities, so some of the above limitations may not apply to you.

8. Indemnification

You agree to indemnify, defend, and hold harmless Rozen Consulting Pty Ltd, its directors, officers, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with:

- Your access to or use of the Site

- Your violation of these Terms

- Your violation of any rights of another party

- Any information or content you provide through the Site

9. Changes to Terms

9.1 We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page with a new "Last Updated" date.

9.2 Your continued use of the Site after changes are posted constitutes acceptance of the modified Terms.

9.3 We encourage you to review these Terms periodically.

10. Governing Law and Jurisdiction

10.1 These Terms shall be governed by and construed in accordance with the laws of the State of Victoria, Australia, without regard to conflict of law principles.

10.2 Any disputes arising from these Terms or use of the Site shall be subject to the exclusive jurisdiction of the courts of Victoria, Australia.

10.3 If you are accessing the Site from outside Australia, you are responsible for compliance with local laws.

11. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

12. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Rozen Consulting Pty Ltd regarding use of the Site and supersede all prior agreements and understandings.

13. No Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

14. Contact Information

If you have questions about these Terms, please contact us:

Email: leon@medicalaffairsmentor.com

Business Name: Rozen Consulting Pty Ltd

ABN: 73 798 606 602

For legal inquiries, please include "Legal - Terms and Conditions" in your email subject line.

By using MedicalAffairsMentor.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.